Human Resources

Abhishek Shukla

Bio
Optometrist

We are proud to nominate Mr. Abhishek Shukla for his strong commitment to clinical excellence and patient-centric eye care. As an experienced optometrist, he consistently delivers accurate, evidence‑based eye examinations, personalized counseling, and effective troubleshooting of complex adaptation cases building long‑term trust with customers. His clinical expertise and professionalism are reflected in his recognition as a 3‑time Continuous Impression Winner and a two‑time RNR awardee in the Optometrist category. He was also the Runner-Up in the ZEISS SmartLife category (Pan India), demonstrating his ability to clinically recommend advanced lens solutions tailored to individual visual needs. Beyond patient care, he actively supports team members by guiding them on eye testing protocols and clinical best practices, and has responsibly handled store operations in the absence of the Store Manager. His consistency, leadership, and dedication to enhancing the quality of customer outcomes make him a deserving nominee for this recognition.

Snehal Sakpal

Bio
Optometrist

We are proud to nominate Ms. Snehal Sakpal for her exceptional contribution to clinical excellence, ethical optometry, and customer trust. A highly skilled optometrist, she demonstrated strong academic capability by securing 2nd position in the Bangalore Induction Training Batch (January 2023). More importantly, she consistently applies her clinical expertise with responsibility, empathy, and sound judgment in real-world practice.
Ms. Snehal played a pivotal role in a remarkable customer delight and life-impacting case involving Mr. Adgavale (55 years), who visited a Titan Eye+ store with persistent headaches, eye strain, and reduced vision. Through a meticulous 20-step zero‑error eye examination, including advanced pupillary assessment, she identified signs inconsistent with routine refractive error. Her ability to detect a Relative Afferent Pupillary Defect (RAPD) and her decision to prioritize medical referral over spectacle prescription reflected exceptional clinical insight and ethical responsibility. Her timely guidance led to further neurological evaluation and the eventual diagnosis and successful treatment of a brain tumor, making her intervention truly life‑changing.
We are nominating Ms. Snehal Sakpal because she exemplifies what clinical excellence truly means accurate diagnosis, ethical decision‑making, empathy, and courage to act in the best interest of the customer. Her work goes beyond routine care, creating trust, safety, and lasting impact, making her a highly deserving candidate for this recognition.

Manjunath M

Bio
Optometrist

Mr. Manjunath is a dedicated optometrist with 7 years of overall experience, including 4 years with Titan Eye+ at the Kadugodi store and 3 years of prior experience with GV Optical and Anu Optical. His professional journey reflects strong clinical competence, calm decision‑making, and a deep sense of responsibility toward customer well‑being.
He played a crucial role in a powerful customer delight and life‑impact case involving Mr. Tarun Chatterjee (77 years), who visited the store for a routine eye examination. During the examination, the customer suddenly lost consciousness due to an underlying cardiac condition. Demonstrating exceptional presence of mind, Mr. Manjunath immediately assessed the situation, initiated basic life‑saving first aid including CPR, and closely monitored the customer’s condition. He took swift action to arrange required medication, ensured continuous observation until the customer stabilized, and personally supported him until he was safely escorted home with proper family communication.
This incident highlighted Mr. Manjunath’s ability to extend optometric care beyond routine vision correction to prioritizing human life, safety, and compassion. His calm handling of a medical emergency, ethical responsibility, and genuine concern transformed a potentially life‑threatening situation into an experience of trust and reassurance for the customer and family.
We are nominating Mr. Manjunath for his exemplary demonstration of clinical excellence, emergency responsiveness, and customer‑first values, which truly reflect the spirit of care and professionalism expected from a Titan Eye+ optometrist.