

This category recognises that the customer is the beating heart of any business and that outstanding service is just as important as exceptional products. The award celebrates the tireless efforts of Indian optical brands to go above and beyond to meet their customer’s needs and exceed their expectations when it comes to buying eyewear. Whether it’s providing personalised attention, offering expert advice, or delivering unparalleled after-sales support, the ‘Excellence in Customer Service’ category acknowledges those who truly put their customers first. At the ZEISS ‘YOU&EYE’ AWARDS, we honour these exceptional professionals for their unwavering commitment to delivering the ultimate customer experience.
The eighth edition of ZEISS ‘YOU&EYE’ AWARDS was successful in achieving its objective, yet again – to celebrate the achievements of the Indian optical community across various categories.
This year the winner for the Excellence in Customer Service – Boutique Store (Metro) is Ajmera Optics – Ahmedabad.
Deepak Opticians – Mumbai was the Runner Up in the category Excellence in Customer Service – Boutique Store (Metro).
Other Nominees In This Category :
Honouring vision, craft and retail excellence with Zoe Miller – Proud Gold Partner at ZEISS 'YOU&EYE' Awards 2025.
Honouring vision, craft and retail excellence with Coco Leni – Gold Partner at ZEISS 'YOU&EYE' Awards 2025.
Pooja Chavaliya from Jamnagar has emerged as the lucky winner of a stunning pair of eyewear, courtesy of Scott Eyewear. Her triumph came as a result of her...
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